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Our client satisfaction rate exceeds 99% and we have an A+ rating with the Better Business Bureau but...you can find bad reviews about ANY large company online!
Nearly 100% Of Our Google Ratings Are FIVE STARS!
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Over the last 10 years, we've created nearly 100,000 resumes! Presently, we provide work for approximately 8,000 clients each year. Indeed, you can easily find reviews from a small handful of former clients who feel that our service was less than they expected...but add up every negative review and the total will equal barely one half of one percent of the total number of clients we've serviced. While we wish we could please EVERYbody, we are proud that the percentage of complaints about our company is infinitesimally small---especially when compared with many of the large corporations you know and love--who generally have negative reviews from over 2% of their client population (4 times as much as we do!).
You'll certainly find kind words about our service on a few 3rd party sites but there simply do not exist any mainstream websites that encourage consumers to post positive reviews about a resume writing service. If we were a hotel or restaurant, then clients would post their positive reviews on sites like Trip Advisor. There's no real, large-scale "Résumé Advisor" site in existence and its a general rule of thumb that Internet clients are more motivated/more likely to post reviews when they are unhappy with a service than when they are happy with a service.
Only about 1 out of 2,000 clients post negative reviews of our service. 99.95% of our clients are very happy with our work. If you're concerned about some negative review you read from the 0.05% of clients who have posted them, please TRY our service out for FREE first. Use our CONTACT FORM to request a critique of your current resume. At no cost, that will provide you with a "feel" for how we operate and for what you might expect from our service. We hope to earn your business and to have you among the more than 99% of people worldwide who have benefited from our professional resume writing and career coaching services.
Google some of your favorite well-reputed companies: i.e. major theme parks, hotels, restaurant chains, department stores, airlines, etc; Add words like "fraud" and "scam" or even "sucks" to your Google search. Almost immediately, you'll find scores of scathing reviews from people claiming they've been ripped off, misled, or otherwise defrauded. Yet YOU know those are good companies from whom you often purchase products or services. Let us prove to you that our SMALL number of negative reviews is insignificant and that our work will FAR exceed your expectations!
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