Human Resources Operations ￨ Employee Relations ￨ Strategic Analysis / Planning ￨ Team Building ￨ Training / Development

Talent Development ￨ Change Management ￨ Workforce Planning ￨ Executive On-Boarding ￨ New Hire Orientation ￨ Coaching

Reorganization / Restructuring ￨ Project Management ￨ Legal / Regulatory Compliance ￨ Labor Laws ￨ Conflict Resolution

Multixxxxxxllion-Dollar Budget Control ￨ Forecasting ￨ Metrics ￨ Benefits ￨ Process Improvement ￨ SOX / OSHA Compliance

• Dynaxxxxxxc, Visionary Leader who makes decisions to reflect positively on business efficiency, corporate well-being, and employee satisfaction, including leading quality recruitment to encourage diversity, low turnover, and superior company loyalty, and further designing and implementing policies in compliance with EEOC / AAP / ADA.
• Ambitious Self-Starter who maintains knowledge of industry trends to address workforce design, and aligns awareness of cultural, econoxxxxxxc, and social matters to deliver corporate strategies to maxixxxxxxze performance.
• Multilingual Communicator (Hindi, Urdu, Punjabi) who develops synergistic relationships with executives, decision-makers, cross-functional teams, and employees, and who leads staff by example and with integrity while defining strategies for boosting performance and building relations to maxixxxxxxze results, morale, and retention.

  Led and managed the Presort acquisition of Zip Mail Services with 115 clients in Xxxxxx.

  Consistently achieved outstanding performance reviews with recognition as an exemplary leader.

  Managed Presort Detroit organization of 150+ employees with an annual profit / loss of $15+ xxxxxxllion.

  Successfully planned and executed multiple projects simultaneously to support organizational business strategy.

  Single-handedly supported Pitney Bowes sales executives in North and Latin America overseeing 900+ employees.

  Participated in start-ups and led change management projects, including major restructuring to implement the Client Centric Coverage Model in the North America SMB organization, SMB Global LRP process in 2013 and 2014.

Enterprise Mailing Solutions

General Manager Xxxxxx (Great Lakes) (2015 Present)

  Capitalize on the opportunity to lead forward-thinking operations within a high-volume Enterprise Mailing Solutions business, including cost-effectively managing a financial budget with profit / loss of $15+ xxxxxxllion.

  Contribute sharp analytical abilities toward handling forecasting, financial statement review, and business metrics management, along with providing strategic direction in alignment with business bottom-line goals.

  Lead targeted decision-making among a top-perforxxxxxxng, cross-functional team of Client Relations, Operations, Finance, Sales, and Logistics professionals, and optixxxxxxze use of resources by prioritizing core tasks.

  Reduced employee turnover 50% in one year.

  Achieved an outstanding employee engagement score.

  Decreased overtime and contract labor costs by 50% in six months.

Global SMB Mailing & Global Financial Services

Human Resources Business Partner Associate (2013 2015)

  Strategically steered solutions-focused partnerships with executive leaders to plan and execute targeted organizational strategies, Leadership Review Process, and Workforce Planning in alignment with company goals.

  Demonstrated experience in comprehensively coaching leaders to resolve complex organizational challenges.

  Continually responded to employee relations issues with a sense of urgency and handled issues to avoid key risk.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx

Global SMB Mailing & Global Financial Services

Human Resources Business Partner Associate (continued)

  Built a performance-driven inside sales team dedicated to driving results.

  Personally provided dynaxxxxxxc 1:1 coaching to develop and retain top talent.

  Successfully managed and executed complex projects of change management.

Romulus, XXXXXX

Human Resources Generalist (2006 2013)

  Played a vital role in adxxxxxxnistering companywide Human Resources policies, procedures, and practices in compliance with operational and / or legal objectives, including collaborating with site managers to consistently meet changing business needs, provide critical analysis, and deliver resourceful recommendations.

  Liaised among managers and employees to investigate and resolve employee relations issues through conflict resolution and ADR process in compliance with corporate policy, and responded to issues in a timely manner while assisting in the investigation of various challenges (e.g. sexual harassment) to develop company responses.

  Optixxxxxxzed operations by maintaining and auditing payroll records and maintaining ADA / AAP / EEOC compliance.

  Delivered results-focused on-site management training to decrease travel expenses.

  Reduced labor costs by actively recruiting part-time employees to meet business needs.

  Aligned with management objectives by translating business needs into plans and tactics.

  Consistently avoided EEOC complaints by addressing key issues with objectivity and civility.

Master of Business Adxxxxxxnistration Eastern Xxxxxx University

Bachelor of Business Adxxxxxxnistration (Accounting Emphasis) Eastern Xxxxxx University

Professional in Human Resources (PHR) (Since 2010)

Certificate in Achievement in Leadership Theories & Practice

Certificate of Achievement in Strategic Communications & Ethics

Employee Value Proposition ￨ Building More Effective Workplace

Accommodating Religious Beliefs ￨ Classifying & Paying Exempt Employees

Sexual Harassment ￨ Performance Review Challenges ￨ Crisis Management for Employers

Human Resources Role in Managing Technology Change ￨ Health Care Reform s Impact on Employees

Recruiting & Retaining Top Talent ￨ Terxxxxxxnating Employees ￨ Interxxxxxxttent Leave & Medical Certification

SAP ￨ Success Factors ￨ HR Access ￨ HRIS ￨ CMS ￨ ADP ￨ Taleo Applicant Tracking System

POINTS System ￨ Kronos ￨ Mailflow ￨ Xxxxxxcrosoft Office (Word, Excel, PowerPoint, Access)

Excellent Professional References Provided Upon Request

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seeking a challenging [ Insert Job Title ] role, and am subxxxxxxtting my resume for your review.

I am excited to build a rewarding career with your company, and can offer cross-functional experience in Human Resources Operations, Employee Relations, Strategic Analysis / Planning, Team Building, Training / Development, Talent Development, Workforce Planning, Executive On-Boarding, and New Hire Orientations. I am also well-versed in Organizational Restructuring, Project Management, Labor Laws, Legal / Regulatory Compliance, Multixxxxxxllion-Dollar Budget Control, Forecasting, Metrics, Benefits, and Process Improvement, among other areas.

To complement my background, please note that I attained a Master of Business Adxxxxxxnistration and Bachelor of Business Adxxxxxxnistration (Accounting Emphasis) from Eastern Xxxxxx University. I have also been recognized as a Professional in Human Resources (PHR) from the Society for Human Resource Management (SHRM) since 2010.

An example of my recent experience includes my role as a Human Resources Business Partner Associate for Pitney Bowes, Inc. where I led solutions-focused partnerships with executive leaders to plan and execute targeted organizational strategies, Leadership Review Process, and Workforce Planning in alignment with company goals. Within this role, I also comprehensively coached leaders to resolve complex organizational challenges, responded employee relations issues with a sense of urgency, and diplomatically handled issues to avoid key risk.

A sampling of my achievements included:

  Building a performance-driven inside sales team dedicated to driving results.

  Personally providing dynaxxxxxxc 1:1 coaching to develop and retain top talent.

  Successfully managing and executing complex projects of change management.

[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.

I look forward to hearing from you, and thank you in advance for your careful consideration.

Sincerely,

Yyyyyy x. yyyyyy