Resume Service
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At The Resume Writing Group, Inc.
This Resume Has Not Been Formatted
ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
Abc@xyz.com
Talented Professional eager to devote 25+ years of experience to a progressive customer service opportunity within a call center environment.
Profile of Qualifications
Regarded for strong communication abilities, critical to resolving customer inquiries and rapidly forming positive relationships.
Proven track record of providing top notch service, promoting overall client retention while generating customer based referrals.
Demonstrated ability to increase product and service revenue by implementing innovative sales strategies.
Key Areas of Expertise
|
Call Center Operations Customer Service Revenue Growth |
Interpersonal Communication Sales Operations Database Maintenance |
Inquiry Resolution Negotiation MS Excel, Outlook & PowerPoint
|
Professional Synopsis
Wells Fargo Bank, Portland, OR 2015-Present
Loan Document Specialist
Utilize strong customer service skills and knowledge of home equity processes to effectively resolve customer inquiries and provide status updates within an inbound call center environment.
Maintain regulatory compliance to company policies and procedures throughout day to day client interactions.
Responsible for accurately updating and maintaining company database.
Consumer Cellular, Incorporated, Tigard, OR 2015
Customer Service Representative
Fulfilled key support position, with associated responsibilities including account creation/termination, plan updates and strategic upselling of company services.
Demonstrated excellent interpersonal communication abilities, leading to increased sales, satisfaction and customer retention.
IBM/Seterus, Incorporated, Beaverton, OR 2014-2015
Call Center Contact
Devised innovative repayment plans to substantially improve overall company collections within an inbound/outbound call center environment.
Successfully decreased number of delinquent accounts.
Bank of England, Portland, OR 1991-2014
Mortgage Loan Originator
Served as a licensed Loan Originator, focusing attention daily to customer tracking, relationship development/management and loan processing.
Education & Professional Development
Bachelor of Business Administration, Major: Finance, Minor: Economics, University of Oregon, Eugene, OR
<< Previous Back to Sitemap Next >>
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!
