• Results-oriented Retail Manager with over 10 years of experience increasing company sales and overseeing staff members.
• Strong leadership, interpersonal and organizational abilities.
• Proven track record of driving performance throughout fast paced retail environments.
• Possesses excellent communication skills, key to providing service, ensuring satisfaction and promoting repeat customers.

Family Dollar 2003-2010 & 2016-Present

Retail Manager / Certified Training Manager

• Oversee all operations within a fast paced retail environment.
• Responsibilities include merchandising, stocking, scheduling and managing finances.
• Provide excellent customer service; resolve inquiries and promote satisfaction.
• Implement effective training processes to increase employee performance.

Home Depot 2014-2016

Department Manager

• Ensured on time completion of daily tasks, including product stocking.
• Completed training on power industrial equipment, including forklifts.

Second Chance Property & Construction 2010-2015

• Fulfilled multi-faceted role; duties included completing general repair and bookkeeping.

Securitas, Chicago, IL 2010-2011

Security Officer

• Promoted safety throughout property; continually met and exceeded client expectations.

Dollar General Hazel Crest, Illinois 2009

Store Manager

• Utilized strong management skills to oversee daily operations, with associated responsibilities including P&L management, maintaining regulatory compliance and increasing company revenue.
• Provided excellent customer service to ensure satisfaction.
• Involved in interviewing, training and monitoring performance of all employees.

Atterbury Job Corps 187, Edinburgh, IN

Business Management, Glazier

High School Diploma, Tilden High School, Chicago, IL

Honor Student, Debate Team

Women Rights Campaign Volunteer