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Our client satisfaction rate is nearly 99%...We have maintained high ratings with the Better Business Bureau for years...Our Google rating is nearly a perfect 5 stars...Resume writer review sites have consistently found us to be the best in the business but...you can always find a few bad reviews about ANY large company online in ANY industry! NO company has a flawless review record because there are so many different opinions and client personality types online!
Nearly 100% Of Our Google Ratings Are FIVE STARS!
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Each year, we write more than 8,000 resumes and each year approximately 99% of our clients are satisfied with our resume writing work! That number makes us a company with one of the BEST customer satisfaction rates ANYWHERE!
If you look at some of the reasons we get an occasional bad review of our resume writing services, you may realize that the number of justifiable complaints is even more miniscule: Consider...for example, a 1 star review that one angry client posted about us claiming that our writers "...made up false information about his work history." This client had been in sales and one of the bullet points we wrote for him noted (in part) that he had "...fueled unprecedented sales growth." The client was irate...complaining to us that he "...had never sold fuel before!" In another case, one online negative review claimed we had "blocked someone from our website." Researching their case led us to find that they had been misspelling their own email address when attempting to login (they sent us an infuriated email containing a screenshot of their failed attempts to login). Once we point out these user errors or clarify similar misunderstandings, clients often apologize but it's rare that they'll take time out to go back and rewrite or remove their negative review. When you subtract cases like this from our already low number of unhappy customers, the justifiably dissatisfied amount falls to about one out of every thousand people we service. While we certainly strive to get that number down to zero and will absolutely always do whatever it takes to try to make a client happy, we trust that most readers know that 8 displeased customers out of over 8,000 annually...is absolutely outstanding. Google some of your favorite major companies and you'll find a much higher percentage of complaints & negative reviews about even the most well-reputed ones!
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by Customers of ResumeWritingGroup.Com!
Reviews & Rating Form
|09 June 2020||Margaret More||View|
My assigned writer was professional this was my first time using a resume service to help with my resume. Communication with the writer assigned to me was professional my resume is now updated and polished
|18 November 2019||Theresa McMann||View|
So glad I went with The Resume Writing Group
|04 November 2019||Jessica Rhodes||View|
Ordered a transitional resume and my new resume was beyond awesome.
|04 November 2019||Allanah George||View|
From the moment I chatted to the final product, great customer service.
|11 October 2019||Annalisa Gomez||View|
Helped write my transition resume from college to the workforce. I did not have a ton of work experience, but what little I had they sure made standout for me!