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Our client satisfaction rate is nearly 99%...We have maintained high ratings with the Better Business Bureau for years...Our Google rating is nearly a perfect 5 stars...Resume writer review sites have consistently found us to be the best in the business but...you can always find a few bad reviews about ANY large company online in ANY industry! NO company has a flawless review record because there are so many different opinions and client personality types online!
Nearly 100% Of Our Google Ratings Are FIVE STARS!
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Each year, we write more than 8,000 resumes and each year approximately 99% of our clients are satisfied with our resume writing work! That number makes us a company with one of the BEST customer satisfaction rates ANYWHERE!
If you look at some of the reasons we get an occasional bad review of our resume writing services, you may realize that the number of justifiable complaints is even more miniscule: Consider...for example, a 1 star review that one angry client posted about us claiming that our writers "...made up false information about his work history." This client had been in sales and one of the bullet points we wrote for him noted (in part) that he had "...fueled unprecedented sales growth." The client was irate...complaining to us that he "...had never sold fuel before!" In another case, one online negative review claimed we had "blocked someone from our website." Researching their case led us to find that they had been misspelling their own email address when attempting to login (they sent us an infuriated email containing a screenshot of their failed attempts to login). Once we point out these user errors or clarify similar misunderstandings, clients often apologize but it's rare that they'll take time out to go back and rewrite or remove their negative review. When you subtract cases like this from our already low number of unhappy customers, the justifiably dissatisfied amount falls to about one out of every thousand people we service. While we certainly strive to get that number down to zero and will absolutely always do whatever it takes to try to make a client happy, we trust that most readers know that 8 displeased customers out of over 8,000 annually...is absolutely outstanding. Google some of your favorite major companies and you'll find a much higher percentage of complaints & negative reviews about even the most well-reputed ones!
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by Customers of ResumeWritingGroup.Com!
Reviews & Rating Form
|26 January 2021||Marnya Douglass||View|
Excellent Company!! I needed an updated cover letter and resume quickly for an internal job. I was able to pay for the expedited service and I had a cover letter, resume, and revised Linkedin all within 3 days. Thank you Resume Writing Group. You are the best in the business!
|18 January 2021||Bernadette Herrington||View|
This is a very reliable service. My writer was professional and knowable. I highly recommend this service to people who need help writing a resume.
|10 January 2021||Jon Gahan||View|
I'm really happy with the quality of the resume, cover letter, and thank you letter, as well as the speed at which these resources were provided. The writer did a great job in that regard! I would say that I think for the money I paid (approx. $500 for several), I think the service could have been a bit better. For instance, I paid $69.95 for the coaching session. I hadn't realized when the writer called me to ask questions about the resume, that this counted as my coaching session. Also, it would have been nice if pre-work was provided or perhaps a list of questions to ask myself, prior to the meeting, as I felt a bit unprepared to answer some of the questions he had. I also purchased the $69.95 job hunter package and felt there was a bit to be desired here as well. In the end, I was provided the list of companies as promised -- but nothing else! Would have been nice to provide some guidance and direction as to what to do with that information. Fortunately, I used the chat service and got the answers I needed.
|22 December 2020||Precious Winley||View|
Only had a rough draft to provide, however, I was amazed at the final result when the resume was returned to me. It was returned much quicker than expected. Will surely use them for any future resume writing needs in the future.
|10 December 2020||Anndrea Mills||View|
My Resume was amazing better than I ever expected !!!