Q & A - Page 2 of 2
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What Other Services Do You Offer?
Our professional resume & career related services include but are not necessarily limited to: expert resume writing, attention-grabbing cover letters, interview follow-up letters, career coaching via telephone, LinkedIn profile writing/editing, practice interviewing by phone (*highly recommended!), optional HTML posting of your resume, "job hunter" contact lists, mailing of hard copies, and more. See our prices page for a complete menu of services and associated details.



Can I Order A Cover Letter (Or Other Services) Without Ordering A Resume?
Absolutely! Simply uncheck/deselect the "resume" option on our secure order form and choose only those items you wish to receive. You can order a cover letter, thank you letter, LinkedIn Profile, or any combination of our professional services without ordering a resume!
 

How Do I Know Which TYPE of Resume To Choose?
Once you select the "HIRE OUR TEAM" option from the menu above, you'll be given four service options. If you are a student, recent graduate, or have VERY little experience in the workforce, select the "Student/Entry Level" order form. If you have years of experience in ANY field or industry (even if you are making a career change), select the "Professional Resume" service. Similarly, if you are seeking high-level executive, military, or government work, choose the corresponding options for those. Please also choose the "executive level" if you intend to email us more than 5 single spaced pages of material to read prior to writing your resume. If you're still not sure what to choose, your best bet is always the popular "Professional Resume" option. If your resume does not fit into the category you select, our customer service department will let you know shortly after ordering and they will advise you accordingly...

Can I Speak To A Writer Via Telephone?
Of course!.... However, MOST of our clients find that submitting our questionnaire combined with email correspondence represents the most convenient way to communicate with our writing team. Other resume companies require telephone interviews but in today's busy world, many clients find it difficult to be reached at the right phone number at the right time to keep such an appointment. This often causes great delays in the resume writing process. At ResumeWritingGroup.Com, you're able to email our writing team ANYTIME via our client services center and get a FAST response---including a phone call whenever necessary.  Our writers spend most of their time writing resumes -- so our online center represents the BEST, most convenient method of communication for all parties. We DO still offer phone consultations (which last approximately 30 minutes) as an additional service. Also, we offer career coaching with a professional career expert via telephone. All of these options and others will be yours to choose from on our secure order form OR ---in our online client services center.

What Are Your Guarantees?
We GUARANTEE that your resume will be assigned ONLY to a seasoned full-time professional in the United States (or Canada) who works as an EXPERT writer for our company. We GUARANTEE that we will make any necessary revisions to your resume. We GUARANTEE that we will deliver it to you on time. We GUARANTEE that you will be working within 45 days of using our resume and distributing it to prospective employers while following our advice....or we'll revise your resume AND refund 100% of your resume payment. (You have 90 days from receipt of original purchase to file a claim. All claims must be accompanied by receipts showing you submitted your new resume to at least 40 employers using our recommended methods).

How Can I Get A Discount?
As our customer, you'll be able -- AT YOUR OPTION -- to refer friends to our service through your client account.  We will automatically refund $20 to your credit card for EACH person who orders a resume from us based on your referral. If the sum of your credits becomes greater than the amount you spent on YOUR resume, we'll mail you a check for the difference. There is NO LIMIT to how much you can earn! Refer just a few people to us and your resume will be FREE or....better still, we may end up paying YOU for your resume! (Note: This can only be done through your client account after you have already placed an order with us...)

How Do I Download My New Resume ?
You will receive a copy of your resume via email as a traditional Microsoft Word file that should be easy to open with almost any software and on any computer. Additionally, you will be able to download it from our client services center. If you experience ANY difficulty with either of these, our customer service department will be happy to assist you by re-sending it in alternate ways and/or formats...or even by faxing or "snail" mailing it to your street address! We will DEFINITELY get your new resume to you!!!

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